Frequently Asked

Questions? We've got answers.

Everything you need to know about groups, safety, and your account. Can't find it here? Reach out.

Getting Started

What is Pace, exactly?

Pace queues you into a small, low-pressure group of real people nearby for walks and runs. Instead of messaging back and forth, you set your pace and distance, get grouped with a few people ready to move at the same time, and meet at a suggested public spot. No bios, no chat required beforehand.

Is Pace a dating app?

Not exactly — Pace is built for meeting people in general, whether that turns into a friendship, a workout buddy, or something more is up to you. There's no swiping and no romantic framing built in — you're queued into a low-pressure group, not paired one-on-one.

When is Pace launching?

We're in active development. Join the early access list on the homepage and we'll email you the moment it's ready to download.

Which cities will Pace be available in?

We're launching city-by-city so groups form quickly and reliably. Sign up for early access and we'll let you know as soon as Pace is live near you.

Groups & Sessions

How does grouping actually work?

You choose walk or run, your target distance, and how many people you want in your group. Pace queues you with nearby people who set similar preferences and confirms a low-pressure group meetup at a suggested public meeting point.

What's Quick Match?

Quick Match skips the fine-tuning — it queues you into the best available nearby group right away, using sensible defaults for distance and pace.

Can I set a specific pace or distance?

Yes. You can set an approximate distance, choose walk or run, and adjust your group size before you queue up.

What if someone in my group doesn't show up?

You can send a quick in-app ping, and if things don't line up, you can cancel from the app and requeue — no explanation needed. Repeated no-shows are tracked and affect a user's ability to get grouped.

Groups & Friends

Can I queue with friends?

Yes. Add friends in the Social tab, then invite them into your queue before you queue up — you'll be grouped together rather than split up.

Can I walk with just my friends, no group matching?

That's on our roadmap. Right now Pace is focused on grouping you with new people, with the option to bring friends along for the walk.

Safety

Is it safe to meet a stranger from the app?

We've designed Pace around public meeting points, opt-in (not automatic) location sharing, and one-tap reporting and blocking. That said, meeting anyone new in person carries some inherent risk — see our Safety Guidelines for the precautions we recommend every time.

Does Pace share my exact location with my group?

No, not by default. Your precise location is never visible to another user unless you explicitly opt in to live location sharing for a specific session.

How do I report or block someone?

Every profile and active session has a report and block option. Blocked users can't be grouped with you again, and reports are reviewed by our team — see Safety Guidelines for details.

Account & Privacy

What information does Pace collect?

Account basics (name, email), date of birth to confirm you're 18+, profile details you choose to share, approximate location for grouping, and — if you allow them — notification permissions. Full details are in our Privacy Policy.

How does Pace confirm I'm 18?

During setup we ask for your date of birth and only continue if it shows you're 18 or older. On supported iPhones and Android devices we may also request an age range from the operating system. We do not take a selfie or collect a phone number for this. See our Privacy Policy and Child Safety Standards.

How do I delete my account?

You can delete your account and data at any time from Settings in the app, or by emailing us. Step-by-step instructions are on our Delete My Account page.

Is Pace free to use?

Yes, Pace is free during early access. We'll be upfront well in advance of introducing any paid features.